Hardware health
Helps surface common CPU, memory, storage and device-level warnings before you raise a ticket.
DiagTool is Voltriq’s simple diagnostic utility that helps identify common system problems on your Desktop, All-in-One or Workstation — so you can fix simple issues yourself or get faster help from our service team.
A lightweight first check when something feels wrong — not a full service replacement.
A practical check when your system is slow, unstable or showing unclear errors.
Helps surface common CPU, memory, storage and device-level warnings before you raise a ticket.
Useful when a PC restarts, freezes, or slows down without a clear error message.
Useful first check when boot is slow, files fail to open, or disk warnings appear.
Share the DiagTool result with Voltriq Care so our team can guide the next step faster.
Five clear steps from download to support, if needed.
Use the official Voltriq “Run & Test” download below — only from this page.
Open the file on the Voltriq system that is showing the issue (Windows).
If SmartScreen asks, choose More info → Run anyway for this official Voltriq tool package.
Complete the guided checks, then note any warnings or save/share the result.
Create a support ticket with model, serial, invoice and DiagTool findings.
Use official Voltriq support tools with your model and serial number ready.
Clear answers before you download.
Yes. The Run & Test link on this page points to Voltriq’s published DiagTool package (ScanCircle4D_en_voltriq.exe). Prefer this page over third-party downloads.
No. It helps identify common issues and prepare better information for support. Hardware failure, OS damage, or network outages may still need a ticket, drivers, recovery, or on-site service.
Windows SmartScreen may warn on less-common installers. Confirm you clicked the download from this Voltriq page, then use More info → Run anyway. If you are unsure, call 1800-419-8353 before proceeding.
Model number, serial number, purchase invoice, a short description of the issue, and any DiagTool warnings or screenshots.