Privacy Policy for Voltriq
Effective Date: 01-09-2024
Thank you for choosing Voltriq. This privacy policy explains how we collect, use, and safeguard your information when you use our Voltriq service app (“the App”) available on the Google Play Store, which provides services and information about products such as Desktop Computers, All-in-One PC, workstations, and TVs.
By using the App, you agree to the terms of this privacy policy. If you do not agree, please refrain from using the App.
- Information We Collect
We collect both personal and non-personal information when you interact with our app. The types of information we collect include:
1.1 Personal Information:
- Account Information: If you create an account or register for our services, we may collect information such as your name, email address, and phone number.
- Customer Support: When you reach out to our support team, we may collect personal data to assist with your queries.
1.2 Non-Personal Information:
- Device Information: We may collect details about your device, including the model, operating system, IP address, and app usage data.
- App Activity: Information about how you use the App, including page views, interaction with features, and purchase history.
- How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: To allow you to browse, and inquire about products like Desktop Computers, All-in-One PC, Workstations, and TVs.
- Improving the App: Analyzing how users interact with the App to enhance user experience, optimize performance, and resolve technical issues.
- Communication: Sending you service-related communications such as updates, promotions, or support messages.
- Personalization: Tailoring product recommendations, offers, and content based on your preferences and activity within the App.
- Legal Compliance: Complying with legal obligations and safeguarding the rights, property, and safety of Voltriq and its users.
- Sharing Your Information
We do not sell your personal information. However, we may share your information with the following:
- Service Providers: We may share your data with trusted third-party vendors who help us deliver and improve our services, such as payment processors, cloud storage providers, and customer support platforms.
- Legal Authorities: We may disclose your information to comply with legal obligations or protect our rights in case of fraud, illegal activity, or to enforce our terms of service.
- Data Security
We are committed to protecting your information. We use a variety of security technologies and procedures to safeguard your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or data storage system can be guaranteed 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.
- Your Choices
- Access and Update: You can review and edit your personal information within the App’s account settings.
- Opt-Out of Marketing: You may opt out of receiving marketing communications by following the instructions provided in those communications or changing your settings in the App.
- Delete Account: You may delete your account by contacting us at [Contact Email]. Note that some information may remain in our records after account deletion if required by law or for legitimate business purposes.
- Children’s Privacy
The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information without verification of parental consent, we will delete that information.
- Third-Party Links
The App may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or the content of such third-party websites. We encourage you to review the privacy policies of these third parties before providing any personal information.
- Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted within the App and, if significant, we will notify you through the App or via email. Your continued use of the App after the changes have been made will constitute your acceptance of the revised policy.
- Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at:
Voltriq Support Team
Email: enquiry@voltriq.in
Address: A-7/B-1, Uttam Nagar West, Block A, Milap Nagar,
Uttam Nagar, New Delhi, Delhi, 110059
Toll-Free No. 1800-419-8353
Thank you for using Voltriq
